Privacy Policy
Effective date: 2026-09-19. This policy explains what data jaycomia.com collects and how it is used.
1. What we collect
- Order data: name, shipping address, email, phone, order contents (provided by you or the payment platform).
- Browsing data: pages visited, device/browser info (cookies and analytics).
2. How we use it
- To fulfil and ship your order, and provide after-sales support.
- To send order updates. Marketing emails only with your consent; unsubscribe any time.
- To improve our store (aggregated, anonymised analytics).
3. Sharing
We share data only with service providers strictly necessary to run the store: payment processors, shipping carriers (e.g. 4PX, national postal services), and our own production facility. We never sell your personal data.
4. Cookies
Essential cookies keep your cart working. Analytics cookies help us understand traffic. You can opt out via the "Your Privacy Choices" link in the footer.
5. Your rights
You may request access, correction or deletion of your personal data at any time by emailing us. We respond within 72 hours.
6. Data retention & security
Order records are kept as long as required for tax and warranty purposes. Data is stored on Shopify's PCI-DSS compliant infrastructure.
JAYCOMIA KEYCAPS — Changsha Hokeys Technology Co., Ltd, Changsha, Hunan, China.
Contact: Contact page · support@jaycomia.com · Response within 24h (Mon–Sat).